Welcome to FRP Warehouse.com

916-572-0742

TERMS AND CONDITIONS OF SALE

TERMS AND CONDITIONS OF SALE

FRPwarehouse.com is a division of Pro West Wall Products.

All products are warranted by the manufacture only. In the event of a product defect or failure, FRPwarehouse.com’s liability shall not exceed the cost of the product when purchase by the customer. FRPwarehouse.com does not take any liability for “labor” or other incidental costs in the event of a product failure.

Transportation policy

All orders are shipped F.O.B. and the customer is required to pay all shipping charges. FRPwarehouse.com only charges the “actual” cost for shipping. We take no responsibility for any damage to products during transit. Orders may require a $50 pallet fee, per pallet. For orders where the delivery is direct to job site, additional up-loading fees may apply.

Return Policy

Please contact FRPwarehouse.com at (916)572-0742 or email at Kurt@prowestwall.com to detailed instructions on how to return merchandise.

              All returned merchandise must include a copy of the original packing slip.

              It is the customer’s responsibility to ensure that all returned merchandise is in “like new” condition. All delivery’s must be sent in neither the original packaging or
              bound in a way to prevent damage during transit. FRPwarehouse.com will not take any liability due to damage to merchandise during transit.

             All refunds will only be issues to the original credit card provided at time of order. Or, if an account has been established, directly to the account balance. Orders
             paid by check will require up to 30 days “holding” period to insure the check has cleared.

             All returns are subject to a 25% re-stocking fee.

             Special order items or items that require fabrication are “non- returnable”

 Damaged items and shortage claims

Any claims of damaged or missing items must be reported immediately to driveror by calling (916) 572-0742 or emailing Kurt@prowestwall.com

Questions

Please call FRPwarehouse.com at (916) 572-0742 and we will be happy to assist you with any questions or concerns you may have.